Privacy Policy

Effective Date: 2/24/2026

Crosshair Digital Marketing, Inc. (“we,” “us,” or “our”) is dedicated to protecting your privacy. This Privacy Policy describes how we collect, use, store, protect, and disclose your information when you interact with our website (https://crosshairdigitalmarketing.ai/) and our AI-powered digital marketing solutions, including AI Voice and Chat Receptionists and other AI Employees (“AI Services”).

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, company name, and business contact details when you fill out forms, schedule a demo, or communicate with us.
  • Transactional Data: Records of services purchased, support inquiries, and billing information.
  • Usage Data: IP address, browser type, device information, website usage statistics, interaction history with our AI agents, chat transcripts, call recordings, and preferences.
  • Integration Data: Information received through integrations with third-party platforms (e.g., CRM, calendar apps) where authorized.
  1. How We Use Your Information
  • Provide, operate, and improve our website and AI Services
  • Authenticate users and manage accounts
  • Respond to inquiries and provide customer support
  • Train, maintain, and improve the functionality of our AI Voice and Chat Receptionists and other AI Employees
  • Personalize your experience and provide relevant recommendations
  • Analyze usage trends, marketing effectiveness, and website performance
  • Communicate notices, product updates, and marketing offers (with your consent)
  • Comply with legal obligations and enforce our Terms of Service
  • Re-marketing directly to you and/or your devices via your Opt-In Consent
  1. AI-Specific Disclosures

AI Data Processing: Interactions with our AI Receptionist or other AI Employees via chat, text, or voice may be recorded and analyzed for quality assurance, training, security, and service improvement in compliance with applicable laws.

Automated Decision-Making: We do not use AI to make solely automated decisions that have legal or similarly significant effects on individuals. Where AI is involved in decision-making, human review is always available.

Third-Party AI Services: We may utilize third-party AI vendors for speech-to-text, analytics, and chatbot capabilities. These vendors only process your data as necessary to deliver their contractual services and are required to maintain confidentiality and security.

  1. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Trusted service providers who process data strictly to perform business functions
  • Third-party platforms you connect or integrate with our AI services (with your consent)
  • Regulatory authorities or law enforcement where required by law
  • In connection with a business transaction (e.g., merger or acquisition)
  1. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, facilitate analytics, enhance your user experience, and for marketing purposes. You can manage your preferences through your browser controls.

  1. Data Security

We implement reasonable and industry-standard physical, technical, and administrative controls to protect your data from unauthorized access, alteration, disclosure, or destruction. No security system is impenetrable, but we continually update safeguards to ensure your privacy.

  1. Data Retention

We retain your information for the purposes stated in this Policy or as required by law.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent at any time (where processing is based on consent)
  • Opt-out of marketing communications and automated decision-making
  • Request restrictions on or object to certain processing activities
  • Obtain a copy of your data in portable form

Contact us with privacy-related requests at info@crosshaircommunications.com

  1. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect information from children. If you believe a child has provided us personal information, please contact us immediately for removal.

  1. International Data Transfers

If your data is transferred outside your country of residence, we ensure appropriate legal safeguards are in place to protect your information, in accordance with applicable data protection laws.

  1. Policy Updates

We may update this Policy from time to time. Changes will be posted on this page with an updated revision date. Please review periodically.

  1. Contact Us

For questions or to exercise your privacy rights, contact us at info@crosshaircommunications.com or (802) 247-7982.

  1. SMS/Text Messaging Policy
  • No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • Opt-In Disclosure: By providing your mobile number to Crosshair Digital Marketing, Inc., you consent to receive automated informational and promotional messages via SMS or text.
  • Opt-Out Instructions: You can cancel the SMS service at any time. Text “STOP” to our number, and we will send a confirmation message to acknowledge your opt-out request. After this, you will no longer receive SMS messages from us, except for administrative confirmations.
  • Help Instructions: If you need assistance with our SMS services, reply “HELP” to our number for further information.

Rates: Message and data rates may apply depending on your carrier and plan. Message frequency will vary based on your interactions and subscription preferences.

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